Returns & Exchanges
At Games Haven SG, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange eligible products within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a Return Authorization number.
Pack Your Items
Place the unworn items with original tags attached into their original packaging to ensure they remain protected during transit.
Ship to Games Haven SG
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location across Singapore.
Receive Refund or Exchange
Once our team inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange item within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing